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The Refuelers

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Hoegaarden, Belgium
We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days! Furthermore The Refuelers specialize in Change Management, helping companies in the hard & soft side of change, in various ways that fit best your business challenge.
2 people in their team
Speaks Dutch, French, English
Works remotely across the globe
Sortlist member since 2021
Founded in 2016
4/5
(1 review)

Services

6 services offered by The Refuelers

Service name
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  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Skills in Digital Strategy (7)
    Digital StrategyCustomer AcquisitionDesign ThinkingDigital InnovationDigital DesignDigital MarketingConcert Organisation
    Learn more about Digital Strategy
  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Skills in Innovation (8)
    ConsultingCustomer AcquisitionDesign ThinkingDigital InnovationProduct DesignCustomer Centric DesignDesign InnovationInnovation Management
    Learn more about Innovation
  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Skills in Ergonomy (UX/UI) (4)
    Concert OrganisationCustomer Centric DesignCustomer Facing InterfaceUI UX
    Learn more about Ergonomy (UX/UI)
  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Skills in Content Strategy (5)
    Design ThinkingWeb ContentConcert OrganisationDesign InnovationOnline Content
    Learn more about Content Strategy
  • Description

    No description provided for this service.

    Skills in Web Application (2)
    Product DesignWeb Content
    Learn more about Web Application
  • Description

    No description provided for this service.

    Skills in Graphic Design (1)
    Digital Design
    Learn more about Graphic Design
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Team

2 members in The Refuelers's team

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Reviews

1 review for The Refuelers

4/5
(1 reviews)
SP
Simon PeterOperations Manager at VELUX
4/5

At VELUX we wanted to improve the customer journey by developing a digital configurator helping our customers to configure and choose the perfect solution for their room. Instead of developing it based on our (biased) internal perspective, Pierrette suggested to follow a Design Sprint methodology to integrate real customers feedback and a multi-disciplinary problem-solving team in the process. This decision gave us great insights, learnings and alignments. It saved us a lot of time and represented a real boost for the final configurator development. The most complex and significant part of the project was solved in a week. I was quite surprised of the Design Sprint approach being so quick, efficient and actionable. It normally takes so much longer to get everybody aligned while capturing customer feedback as well! Great experience.

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Details

  • HeadquarterHauthem, Hoegaarden, Belgium