{"id":2816,"date":"2021-05-11T10:00:09","date_gmt":"2021-05-11T08:00:09","guid":{"rendered":"https:\/\/www.sortlist.com\/blog\/?p=2816"},"modified":"2021-10-13T09:32:59","modified_gmt":"2021-10-13T07:32:59","slug":"how-to-make-a-chatbot","status":"publish","type":"post","link":"https:\/\/www.sortlist-test.com\/blog\/how-to-make-a-chatbot\/","title":{"rendered":"How to Make a Chatbot for Your Website in 8 Simple Steps"},"content":{"rendered":"<p>Chatbots are software applications that use programmed or AI-generated responses to interact with and help users. They\u2019re quickly rising in popularity, with many businesses adopting the technology to optimise their processes and enhance their customers\u2019 experiences.<\/p>\n<p>Are you planning to build a chatbot? While there are significant benefits to doing so, there are a few things you might want to know before you get started.<\/p>\n<p>In this article, we\u2019ll look at:<\/p>\n<ul>\n<li><em>8 easy steps to build<\/em> your own chatbot<\/li>\n<li>A few of the <em>top free and paid chatbot platform<\/em> providers.<\/li>\n<\/ul>\n<p>Let\u2019s get started!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2817\" src=\"https:\/\/www.sortlist.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0.png\" alt=\"chatbot\" width=\"960\" height=\"608\" srcset=\"https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0.png 960w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-768x486.png 768w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-50x32.png 50w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-288x182.png 288w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-576x365.png 576w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-339x215.png 339w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-678x429.png 678w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-373x236.png 373w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-746x472.png 746w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-691x438.png 691w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-478x303.png 478w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-956x605.png 956w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-516x327.png 516w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-680x431.png 680w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>Building a chatbot from scratch can be easy or extremely tricky, depending on what kind of bot you want to develop. We\u2019re going to take you through the basic steps of creating a chatbot and give you a few tips along the way.<\/p>\n<h2>Step 1: What Kind of Chatbot are You Building?<\/h2>\n<p>First, you should know what kind of chatbot you want and why you\u2019re building it. Consider questions such as:<\/p>\n<ul>\n<li>Why are you making the chatbot?<\/li>\n<li>What do you want to achieve for customers or prospects?<\/li>\n<li>Will it serve multiple purposes?<\/li>\n<li>Do you want it to be dynamic with learning capabilities, or rule-based?<\/li>\n<li>Do you want to automate time-consuming processes by developing the bot?<\/li>\n<li>Must it integrate with any existing systems?<\/li>\n<\/ul>\n<p>By answering these questions, you\u2019ll know more about what type of chatbot you need and how to set it up.<\/p>\n<p>For example, if you want a simple bot that\u2019ll answer a few product enquiries, a rule-based version may fit your needs perfectly. However, if you want it to use natural language while learning how to hold a conversation with a user, opt for an AI-driven chatbot instead.<\/p>\n<h2>Step 2: Choose Your Channels<\/h2>\n<p>Which channels do your prospects use the most often? Where are they comfortable? You need to make sure that your chatbot is available on a platform where your users can access it easily.<\/p>\n<p>Unsurprisingly, chatbots are typically used and hosted on websites. Others tend to connect through a mobile app or Facebook Messenger. However, you can use a multichannel approach and use the same bot across all platforms.<\/p>\n<p>Just keep in mind that many platforms have limitations, so you may need to shop around for one that includes all the features you\u2019d like.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2818\" src=\"https:\/\/www.sortlist.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1.png\" alt=\"chatbot development\" width=\"1200\" height=\"773\" srcset=\"https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1.png 1200w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-768x495.png 768w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-50x32.png 50w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-288x186.png 288w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-576x371.png 576w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-339x218.png 339w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-678x437.png 678w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-373x240.png 373w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-746x481.png 746w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-691x445.png 691w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-973x627.png 973w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-1048x675.png 1048w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-478x308.png 478w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-956x616.png 956w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-516x332.png 516w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-1032x665.png 1032w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-1-680x438.png 680w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2>Step 3: Choose a Framework or Development Platform<\/h2>\n<p>Here\u2019s where things get interesting. By now, you should have a clear idea of the type of chatbot you need, and that\u2019ll determine how you proceed.<\/p>\n<h3>Frameworks<\/h3>\n<p>Before you pick a framework, consider who\u2019ll be writing the code and developing the chatbot. The technology stack you select should be:<\/p>\n<ul>\n<li>Something with which you or your developers are familiar.<\/li>\n<li>Availability of open-source and natural language processing (NLP) libraries.<\/li>\n<li>Future expansion capabilities such as voice-driven chats.<\/li>\n<\/ul>\n<p>Some frameworks include Dialogflow from Google, Microsoft Bot Framework, and BotMan. If you\u2019re planning on a multichannel approach, you may opt to use Dialogflow, which connects to several messaging channels. It also provides a REST API, making it easier to integrate the chatbot into an application or interface.<\/p>\n<p>The Bot Framework focuses more on Microsoft products, such as Slack, Skype, Cortana, and Teams, and it supports Java, JavaScript, Python, and C#. Similarly, <a href=\"https:\/\/botman.io\/\">BotMan<\/a> is known to be one of the best chatbot development frameworks for PHP, and can be published on Telegram, Twilio, WeChat, and Cisco Spark, amongst others.<\/p>\n<h3>DIY Chatbot Builders<\/h3>\n<p>There are many free and paid DIY chatbot builders available online. Using one of these platforms will make the building process significantly more straightforward than building your own with a framework.<\/p>\n<p>You won\u2019t be able to customise the bot as much as you would if you code it from scratch. However, you won\u2019t have to deal with as many troubleshooting problems and development issues, either.<\/p>\n<p>Some of the most popular chatbot building platforms include Chatfuel, Pandorabots, Botsify, and MobileMonkey.\u00a0 We&#8217;ll look at each of these more in-depth later.\u00a0 However, don&#8217;t hesitate to ask for some help from a <a href=\"https:\/\/www.sortlist.com\/i\/s\/chatbot-development\/united-states-us\">chatbot development agency in the United States<\/a> or in your country for some help if any of these steps become difficult or too time consuming.<\/p>\n<h2>Step 4: Set Up the Bot<\/h2>\n<p>Most DIY chatbot builders have easy to follow step-by-step instructions you can follow. Others will go as far as making tutorial videos available or offer a simple drag and drop interface.<\/p>\n<p>Connecting it to other channels should be just as easy. For example, connecting it to Telegram may require you to provide your account information. While there may be a few additional steps depending on the channels you\u2019re going to use, the DIY bot builder should give you all the instructions you need.<\/p>\n<p>If you\u2019re using a framework, it\u2019s better to leave the work to your development team. Unless you have the time to learn how code works, let the experts handle it. A chatbot often acts as a customer service representative and sales agent, and you don\u2019t want to create something that\u2019ll give users an unpleasant experience.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2819\" src=\"https:\/\/www.sortlist.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch.png\" alt=\"chatbot ai\" width=\"1200\" height=\"1037\" srcset=\"https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch.png 1200w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-768x664.png 768w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-50x43.png 50w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-288x249.png 288w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-576x498.png 576w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-339x293.png 339w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-678x586.png 678w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-373x322.png 373w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-746x645.png 746w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-691x597.png 691w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-973x841.png 973w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-1048x906.png 1048w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-478x413.png 478w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-956x826.png 956w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-516x446.png 516w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-1032x892.png 1032w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/ch-680x588.png 680w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2>Step 5: The Conversation<\/h2>\n<p>Once you\u2019ve got the basics set up, it\u2019s time to design the flow of conversation. A DIY platform will give you everything you need to build a rule-based chat, usually by using drag and drop reply options. The platform will also have interface theme options, so you don\u2019t need to design a new UX.<\/p>\n<p>While it\u2019s straightforward to build and design a chatbot on these platforms, you won\u2019t be able to create something as robust or scalable as you would on a framework.<\/p>\n<p>If you decided to pick a framework with AI capabilities, you might want to <a href=\"https:\/\/clockwise.software\/blog\/how-to-hire-dedicated-developers\/\" target=\"_blank\" rel=\"noopener\">hire a team of expert developers<\/a>. It\u2019ll be their job to design the user interface, the conversation, and the server-side functions.<\/p>\n<h2>Step 6: Time to Train<\/h2>\n<p>Did you use a DIY chatbot builder? If you did, skip this step, and go straight to number seven.<\/p>\n<p>If you\u2019ve built a bot that uses AI, it\u2019ll need to be trained before you can initiate deployment. The chatbot will need to learn how to understand users and natural language. It\u2019s a time-consuming process since you\u2019ll have to teach the bot all the different ways a customer can ask for the same thing.<\/p>\n<p>If possible, start training the bot on existing data sets like emails, support tickets, or chat transcripts. If that\u2019s not an option, you can use third-party data sets instead. It may take longer to learn responses that work for your clients or services, but it\u2019s a starting point.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2820\" src=\"https:\/\/www.sortlist.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2.png\" alt=\"\" width=\"1200\" height=\"799\" srcset=\"https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2.png 1200w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-768x511.png 768w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-50x33.png 50w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-288x192.png 288w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-576x384.png 576w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-339x226.png 339w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-678x451.png 678w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-373x248.png 373w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-746x497.png 746w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-691x460.png 691w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-973x648.png 973w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-1048x698.png 1048w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-478x318.png 478w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-956x637.png 956w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-516x344.png 516w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-1032x687.png 1032w, https:\/\/www.sortlist-test.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/05\/pasted-image-0-2-680x453.png 680w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2>Step 7: Test, Test, Test!<\/h2>\n<p>Never deploy a chatbot if you haven\u2019t tested it yet, regardless of whether you\u2019re using a rule-based or AI chatbot. The tests should evaluate whether the bot can answer questions and provide help the way you intended. If you\u2019re testing a rule-based chatbot, it should be a relatively simple process.<\/p>\n<p>If you\u2019ve decided on an AI chatbot, the testing will need to be a lot more thorough. These bots are still something of a novelty, and users may try to \u201cbreak\u201d it by asking irrelevant or inappropriate questions. Consider how Twitter managed to turn Microsoft\u2019s Tay bot into a rude racist in less than a day. You don\u2019t want your AI to learn from improper interactions and start insulting your customers.<\/p>\n<p>Develop a testing process that\u2019ll teach your chatbot to direct the conversation back to relevant topics. Alternatively, include a function that switches the chat over to a live agent if things get inappropriate.<\/p>\n<h2>Step 8: Deploy the Chatbots!<\/h2>\n<p>Now comes the exciting part: deploying your chatbot! It shouldn\u2019t take long; ensure that all the endpoints are connected and that the bot is correctly integrated into your software systems.<\/p>\n<p>Unfortunately, you\u2019re not done once the chatbot is deployed. You\u2019ll have to perform regular maintenance, especially if you have an AI bot. Analyse available statistics and refine answers to make them more relevant and keep your customers happy.<\/p>\n<h2>Top Chatbot Platforms You Can Use to Build Your Bot<\/h2>\n<p>If you\u2019re set on creating a chatbot, you may want to consider using a chatbot platform. You\u2019ll get to take advantage of built-in tools and features without needed extensive coding knowledge.<\/p>\n<p>Here are our top five recommendations:<\/p>\n<h3>Botsify<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/ZwLbYTfTefwFV4Ujpy8SWpQoTSEgRkx7K06MEq8RfNdI9p6gLpAPGRQ7_IJ12eLsrvbd7pjEb4_MBcloSe1mmUZNw6TARluaKicubd1cEXb8RobBpieR7UFE-VJiCg4cpqKPCZcL\" \/><\/p>\n<p>Botsify started as a simple drag and drop chatbot builder that was typically used with Facebook Messenger. Today, it has a wide range of easy integration plugins and multichannel support. It also includes:<\/p>\n<ul>\n<li>Conversational forms<\/li>\n<li>Seamless handoff to human agents<\/li>\n<li>Smart AI<\/li>\n<li>Machine learning<\/li>\n<li>Analytics integration<\/li>\n<\/ul>\n<p>The biggest downside to Botsify is the steep learning curve. Since it is an AI chatbot platform, it does require someone with technical skill to be involved in the setup. However, the benefits of having a responsive, adaptable bot far outweigh the cost of your time and effort.<\/p>\n<p>Although Botsify used to have a free account, that\u2019s no longer available. Instead, you can try out the platform\u2019s full features for 14 days before needing to buy a monthly or annual subscription.<\/p>\n<h3>Flow XO<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/BXzuZ_LP89APaODyynf1GFII0PVjazFR-xg3Xt2ikwQDaNNJ7lRK2CsUlVnGbNhAhQLlbRu2yKrfHFJ6MrR5EDXzUu1v_uoPzFLyANa9EBhwVC3EfF6mWCSJ3ez3lUk2lj-sjYOb\" \/><\/p>\n<p>If you have no coding experience and still want to create a chatbot, Flow XO might be a good fit for you. It\u2019s multiple features include:<\/p>\n<ul>\n<li>Pre-built templates with customisation options<\/li>\n<li>Multichannel capability and over 100 integrations<\/li>\n<li>Pre-built workflows and conversation flows<\/li>\n<\/ul>\n<p>Flow XO lets you get started for free and upgrade later as needed. Even though the free bot has limited interactions available, it\u2019s still a viable option for smaller businesses.<\/p>\n<h3>Chatfuel<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/db7Hm2Nq3SrRIS6skHIexu6VC5MJOt35ThzaVv3jDkQGwsuPswKjk7iLQXb-SiJivDd7ci1o0z4CU27k6heteIaYfbBjPWPbXuRCSkAFQcHBH01tDxCEhOiFS0ay-Y5K_zCyQG9q\" \/><\/p>\n<p>Chatfuel is a chatbot platform that\u2019s limited to Facebook Messenger. However, it includes several exciting features, which might be why several multinational companies use the platform. These include:<\/p>\n<ul>\n<li>Multiple teammates<\/li>\n<li>Seamless conversation handover<\/li>\n<li>AI scripted interactive conversations<\/li>\n<li>Support for over 50 languages<\/li>\n<li>Keyword mapping<\/li>\n<\/ul>\n<p>Like Flow XO, Chatfuel has a free option available. However, it primarily serves to automate your Facebook Messenger inbox, and you\u2019ll need to upgrade to get access to additional features.<\/p>\n<h3>Landbot.io<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/FV5TVg24re6VzTZXsSxmLiJOiKADJ6cGfEOurHOZEGmzv0qw5_QFu9cvBFqGj6U6JMurcwNOrKtuIqYLwsIYONFwO-LcR6JuE-TvERwQEo1__8-HzaP9GJE-c7P0ty_3ZAi57oJb\" \/><\/p>\n<p>Landbot\u2019s chatbot is an easy-to-use intuitive tool that combines rule-based and AI-powered capabilities. The result is high-quality interactions that can be assigned to a human agent at any point during the conversation.<\/p>\n<p>Other features include:<\/p>\n<ul>\n<li>Drag and drop builder interface<\/li>\n<li>Create dialogue flows<\/li>\n<li>Test and analyse bots without any code required<\/li>\n<li>Integrate with various apps and tools<\/li>\n<li>Multichannel capability<\/li>\n<\/ul>\n<p>Landbot has a free sandbox to help you explore its more basic features.<\/p>\n<h3>Pandorabots<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/vHEV8q_YGRlvmfq77PDqbnt0z_8IiYVDenkcvrQIBmsuDPBbUd5jKnFlH5QH_6XSIxSpyf5mcPlZFH-0v9qAeMcU7eB7YKasP8XuSA2M9l6inF_0KlV1vQ8dD6B_u0co7OF7mOFa\" \/><\/p>\n<p>Pandorabots is a high-quality AI chatbot platform. It\u2019s one of the most well-known and oldest chat hosting services, and its features highlight its extensive experience:<\/p>\n<ul>\n<li>Multilingual chatbot<\/li>\n<li>Voice-enabled<\/li>\n<li>REST API available<\/li>\n<li>Multichannel support<\/li>\n<li>Third-party integrations<\/li>\n<\/ul>\n<p>Like Botsify, you\u2019ll likely need coding experience to get the most out of your Pandorabots chatbot. However, it\u2019s an excellent tool if you want a robust chat development solution. If you\u2019re a smaller business, it might not be the best fit.<\/p>\n<p>Pandorabots does have a sandbox mode, but most of the features aren\u2019t available. However, you can try out either of the premium plans by signing up for a 2-week free trial.<\/p>\n<h2>Conclusion<\/h2>\n<p>Chatbots are becoming increasingly popular to interact with users and provide easy, accessible, and seamless customer service and sales assistance. Simple rule-based bots can encourage more visitors to engage with you, while AI chatbots are both a novelty and a fast-growing and effective way to communicate.<\/p>\n<p>If you\u2019re determined to interact with your users and improve your engagement rates, you can\u2019t go wrong with a chatbot.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chatbots are software applications that use programmed or AI-generated responses to interact with and help users. They\u2019re quickly rising in popularity, with many businesses adopting the technology to optimise their processes and enhance their customers\u2019 experiences. Are you planning to build a chatbot? While there are significant benefits to doing so, there are a few [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":2909,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34,35],"class_list":["post-2816","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web-software-development","category-web-development"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Make a Chatbot for Your Website in 8 Simple Steps - Sortlist Blog<\/title>\n<meta name=\"description\" content=\"Planning to build a chatbot for your site? 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